Privacy Policy
This Privacy Policy is prepared for a Netherlands-based website receiving enquiries and advertising traffic.
1. Data controller
The data controller is Letteradio Furniture Atelier, Strijp-S Torenallee 45, 5617 BA Eindhoven, Netherlands. Email: [email protected]. Phone: +31 40 208 76 51. Registration: KvK 86294713 ยท VAT NL865104728B01.
2. Personal data collected
We may process name, email address, phone number, company name where relevant, project location, approximate area, budget range, project description, submitted messages, IP address, browser type, device information, referrer, access time and cookie preferences.
3. Purposes of processing
We process data to answer enquiries, assess project fit, prepare consultations or proposals, maintain communication records, secure the website, measure advertising performance, improve usability and comply with legal or accounting obligations.
4. Legal bases under GDPR
Processing may rely on pre-contractual steps, contract performance, legitimate interests, legal obligations and consent for optional analytics, advertising or cookie-based tools.
5. Cookies and consent
Essential cookies may support technical operation and privacy preference storage. Analytics, advertising or conversion cookies should be activated only where legally permitted and, where required, after clear consent.
6. Advertising and analytics
If Google Ads conversion tracking or analytics tools are connected, they may process campaign source, page visits, form interactions, approximate device data and conversion events.
7. Recipients and processors
Personal data may be processed by hosting providers, email services, CRM systems, analytics providers, advertising platforms, IT support, accounting services and professional advisers.
8. International transfers
If a provider processes data outside the EEA, safeguards such as adequacy decisions, Standard Contractual Clauses or additional protective measures should be used.
9. Retention
Unconverted enquiries are normally retained for up to 12 months. Client records may be retained for project duration and applicable limitation, tax or accounting periods.
10. Your rights
You may request access, rectification, erasure, restriction, portability and objection. Consent may be withdrawn at any time.
11. Complaints
You may lodge a complaint with the competent data protection supervisory authority in Netherlands.
12. Security
We use reasonable technical and organisational measures, including access limitation, secure account practices and reduced data collection.
13. Updates
This Privacy Policy may be updated when services, processors or legal requirements change. Last updated: 13 June 2026.